Other questions
During the trial period you get a free 14-day credit. During that time you can try out the app and see if it meets your needs. All features in the app are available during your trial period.
As soon as your credit threatens to run out, you will be informed, even during the free trial period. You can then choose to top up your credit by purchasing additional items.
Once your credit has run out, you can no longer use the app. From that moment on, you still have 1 calendar month to top up your credit. After that month, your account and the data and files you entered will be permanently deleted. About Time cannot retrieve this either.
Do you want to close your account earlier? Then open the app and go to "Settings". Under "My credit" choose "Delete my account".
Please note: If you choose to delete your account, any credit you may have will expire. There will be no refunds.
During the trial period you will receive a free 14-day credit. This way you can fully try About Time for 14 days and assess whether About Time meets your wishes and thoughts. All functionality is available to you during the trial period.
You will be informed at various times if your credit is about to run out, including during the free trial period.
You can then choose to top up your credit by purchasing additional credit. If your credit has run out, you can no longer use About Time. You then still have 1 calendar month to purchase and top up credit. After that period of 1 calendar month, your account will be cleared and all your entered data will be deleted.
Do you want to close your account earlier? To do this, open the app and go to "Settings". Under "My credit" select "Delete my account" at the bottom.
Please note: If you choose to delete your account, any outstanding credit will be forfeited and no refund will be made. And gone is gone, if you choose to delete your account, all your entered data and files will be lost. This cannot be undone, and About Time cannot retrieve your old data.
If you want to cancel your purchase, you can do so within 14 days of purchase, and you can do this at Apple or Google.
For Apple: https://www.apple.com/nl-business/shop/help/viewing_changing_orders
For Google: https://support.google.com/chrome_webstore/answer/1060830?hl=en
NB! If you delete your About Time account, all your data and files that you entered in the app will be lost. This cannot be undone, and About Time cannot retrieve your old data.
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This answer applies to both a trial account and a regular account.
During the trial period you will receive a free 14-day credit. This way you can fully try About Time for 14 days and assess whether About Time meets your wishes and thoughts. All functionality is available to you during the trial period.
You will be informed at various times if your credit is about to run out, including during the free trial period.
You can then choose to top up your credit by purchasing additional credit. If your credit has run out, you can no longer use About Time. You then still have 1 calendar month to purchase and top up credit. After that period of 1 calendar month, your account will be cleared and all your entered data will be deleted.
Do you want to close your account earlier? To do this, open the app and go to "Settings". Under "My credit" select "Delete my account" at the bottom.
Please note: If you choose to delete your account, any outstanding credit will be forfeited and no refund will be made. And gone is gone, if you choose to delete your account, all your entered data and files will be lost. This cannot be undone, and About Time cannot retrieve your old data.
If you have chosen to delete your account, all your entered data and files will be lost. This cannot be undone, and About Time cannot retrieve your old data. Any outstanding credit has also expired and no refund will be made.
You cannot undo a cancellation, so think carefully before canceling.
Have an idea for a new About Time feature taking up space in your head? Or do you want to improve or expand an existing function?
Let us know what gets those gears turning. You can use this form to send us suggestions. We will include ideas that we think fit into the roadmap.
We do our utmost so that you can be satisfied with our services. But we would like to hear if you are not satisfied with our services so that we can learn from it. And together with you we will try to find a solution.
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