Payment
Via the menu (under the View button), click on 'Settings', where you will find the link to 'My credit'. Here you can see the status of your credit and your purchase history.
Unfortunately, a gift card cannot be returned, but you can always make someone else happy with an About Time gift card.
To purchase a new prepaid bundle, use the About Time app.
Via the menu, click on "Settings" and then you can go to "My credit". If you press the "Top up credit" button, you can choose the prepaid bundle that suits you. These bundles are available for purchase for periods of 1 year, 5 years and 10 years.
Do you have a discount code? Please fill this in first, the prices of the prepaid bundles will be adjusted automatically.
Payment for these bundles is made directly via the Google and Apple App Stores.
Would you like to give a gift of credit on About Time? That is also possible, read more about the About Time gift card.
When you purchase a pre-paid bundle for About Time in the app, payment is made directly via the Google and Apple App Stores.
What About Time stores is the date the transaction took place, along with the product and amount. You can also view this data yourself via the app. To do this, go to "Settings" and then to "My Credit".
If you have purchased a product via the Webshop, we will store the information you have left there for correct delivery and a payment ID (this is a code that can look like: c43247466842536.1, for example). We store whether your payment was successful or was canceled prematurely.
If you experience any problems during the payment process, please contact us via this form.
Have you received a discount code? Congratulations!
You can enter this code in the app at the top of the page where you choose your prepaid bundle. As soon as you have entered the discount code, the prices of the prepaid bundles are automatically adjusted and you can therefore purchase a prepaid bundle of your choice at a discount.
Find out how you can purchase a prepaid bundle here.
Please note: The discount code is unique and can only be used once.
Have you received a discount code? Congratulations!
You can enter this code in the app at the top of the page where you choose your prepaid bundle. As soon as you have entered the discount code, the prices of the prepaid bundles are automatically adjusted and you can therefore purchase a prepaid bundle of your choice at a discount.
Find out how you can purchase a prepaid bundle here.
Please note: The discount code is unique and can only be used once.
About Time makes it as pleasant as possible for you. 2 Gigabytes are included with your account as standard. Adding data such as text, photos, videos and audio messages is therefore completely free.
With those 2 gigabytes you can store approximately 572 photos (7 megapixels) or 20 minutes of film (based on 13 MB/s in Full HD format).
Have you reached that 2GB limit? Then you can choose to throw away files, or you can purchase extra data storage credit.
Read more about extra data storage credit.
Our gift card is valid for 2 years from the date of purchase. After this, the code will expire and the gift card can no longer be used for purchases.
Read all terms and conditions regarding the gift card here.
If you want to use About Time yourself, you can download the app from the Apple app store or Google Play store and create an account. You can try About Time for free for 14 days and purchase pre-paid credit in the app at any time. Read here how the app works.
If you want to buy a gift card, data storage bundle and/or box with conversation starters, these are available in our webshop.
If you have purchased pre-paid credit in the app, your credit will be credited immediately.
Is your question about a gift card, data storage bundle or a box with conversation starters:
We aim to send your gift card, data storage bundles and/or conversation starters immediately.
Gift cards and data storage bundles are often sent by email the same day (no shipping costs).
We will send the box with conversation starters by post within 2 working days. Shipping costs will be calculated when you pay.
In the app you pay via Apple or Google, as you are used to for your other apps.
In the About Time Webshop you can pay safely with Ideal or the following credit cards: Visa, MasterCard, Maestro. Payment with your mobile is also possible via Apple Pay and Google Pay.
Do you want to make life around death more bearable for family, friends and colleagues? Then choose a gift card from About Time.
It offers guidance in arranging and recording emotional and practical matters about themes such as death, farewell, funeral and legacy.
You can purchase the gift card via the About Time webshop.